Feature Rich Platform

Everything You Need to Run A Modern Community

GATED transforms how communities are managed — combining resident access, billing, and communication with enterprise-grade accounting in one powerful, easy-to-use platform.

Resident & Visitor Access

Redefine how residents, guests, and staff access your community with our fully digital access management system. Say goodbye to paper logs and hello to real-time security synchronization and access logs.

Key Capabilities

Instant visitor registration from the Resident App
Real-time synchronization with gate security
Automatic push notifications on visitor arrival & departure
Digital entry logs for complete accountability
Admin-controlled access restrictions for overdue resident accounts
Short Term Rental Friendly - learn more below

Short Term Rental Friendly

STR Platforms: Airbnb, VRBO, Booking.com, Direct Booking

Gated's robust access management empowers your residents who rent on short-term rental platforms like Airbnb, VRBO, and Booking.com to easily register their incoming short-term renters for quick and efficient processing at your community gate. Your security team gains immediate visibility into all check-in details, including the number of guests, the names of all guests, the check-in start date & time, and the checkout date and time. Community admins will be able to view these SRT renters from the admin panel.

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Monthly Dues & Payments

Eliminate manual workload with automatic monthly dues billing and streamlined payment collection. Ensure consistent cash flow by giving residents the flexibility to pay via their preferred method: online with debit/credit cards, offline via bank transfers, or in-person with cash—all fully tracked and logged within Gated.

Supported Online Payments

Supported Cards

Offline Payment Support

NCBScotia BankSagicorJMMB
+ more

Key Capabilities

Flexible Dues Configuration: Set a single monthly rate for the entire community or distinct amounts for specific sections (e.g., Phase 1, Phase 2)
Accept online payments via debit and credit card payments within the resident app
Accept offline payments via Bank deposits & transfer with receipt uploads for quick verification
Automatic receipt generation and delivery.
Automated reminders for upcoming and past due payments
Custom late fee rules and settings
Flexible prepayment options & in-office payments
Resident restrictions for delinquent accounts

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Resident Communication

Stay connected to your community residents with built-in tools for messaging, issue tracking, and emergency alerts. Foster a transparent and responsive environment.

Key Capabilities

Integrated two-way communications & live chat with photo and file support
Report and track maintenance requests digitally
Send instant email & push announcements to the entire community or specific sections
eSignatures — secure digital document signing
Document distribution and archiving
Emergency Help button for residents to request immediate help from your on-site community security using the resident app

Emergency Help & Safety

Empower your community with a rapid response system that connects residents directly to on-site security in critical moments. The Emergency Help feature transforms every resident's app into a discreet panic button, ensuring that whether it's a medical crisis, fire, or security threat, help is always just a swipe away.

Key Capabilities

Discreet panic button allows residents to request immediate assistance
Instant notifications sent directly to on-site security guard devices
Admins are notified of emergencies to track response times and security team activity
Supports various alert types: Intruder, Medical, Fire, and other threats
Real-time incident logging for safety audits and reporting
One-swipe activation for quick access during stressful situations

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Finance & Accounting

Gain full control over your community's finances with modern bookkeeping and reporting tools designed specifically for property management.

Key Capabilities

Manage vendors and payees from one dashboard
Track income and expenses with real-time visibility
Custom chart of accounts tailored to you
Setup recurring transactions (fixed or fluctuating)
Automated statements and performance reports
Data-driven insights for smarter decisions

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User Roles & Team Permissions

Assign specific roles to your team members to ensure they only have access to the information and functions they need. Maintain total control with rigid permission settings.

Key Capabilities

Create custom roles (property manager, security, etc.)
Grant granular permissions for each module
Ensure data security and accountability
Security Role: Monitors community security, manages access control, and responds to safety concerns
Property Management: Operational management including maintenance and tenant relations
Audit logs to track team activity and changes

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Support & Training

We're committed to ensuring your team has the tools, knowledge, and assistance needed for long-term success using GATED.

Need help right now?

Our team is standing by to answer your questions.

Contact Support
Ticket SupportGet help anytime through our responsive integrated ticket system. We track every issue to resolution.
Live Phone SupportSpeak directly with a specialist for immediate resolutions during business hours.
Priority AccessFaster response times and dedicated attention for urgent requests to keep your operations running smoothly.
Onboarding ExpertPersonalized onboarding and training with a dedicated consultant to ensure your team is confident.

Security & Infrastructure You Can Trust

We prioritize the safety of your data and the reliability of your operations.

Bank-Grade Encryption

All financial transactions and sensitive resident data are protected with industry-standard encryption.

99.9% Cloud Reliability

Our redundant cloud infrastructure ensures your gate access systems are always online and operational.

Strict Data Privacy

Your community's data is yours alone. We enforce strict policies against selling or sharing resident information.

Simple Onboarding Process

Get your community up and running quickly and efficiently with our streamlined onboarding process.

1

Data Import

Migrate your existing resident data and configure your community parameters.

Team Training

Virtual or on-site training for your security & admin staff.

Resident Launch

Send Automatic electronic invites & onboarding guides to residents.

Go Live

Your community is fully operational with ongoing support.

Need to present Gated to your Board?

Download our comprehensive feature specification sheet to share with your stakeholders and decision-makers.

Download Feature PDF

Frequently Asked Questions